HOW WE WORK
(We are the sock experts so you don’t need to be)
The Process
Brief, Visuals, Research and Development
Your enquiry starts with an appointed account manager who takes your brief, branding information and any ideas/specifications that you may have along with quantity details. A quotation is provided and our Sockologists (designers and, if necessary our R&D team) produce artwork to meet your requirements in terms of design, functionality, and raw materials. Once reviewed and approved we create stitch definition (SD)/knitting pattern artwork which is unique to your sock design and recommend best matched to Pantone yarns. This represents the final approval stage (if bespoke samples are not required) from which we move to manufacture.
Further elements to production explained
Knitting
We use the latest knitting machines which are monitored by our skilful technicians to manufacture your order. Our technicians are not only responsible for maintenance but also involved in quality excellence and efficiency.
Washing
The washing process ensures your socks meet high standards, and for example will not shrink after the first home wash. We carefully control this process to minimise the usage of chemicals and water wastage.
Boarding
The steam and temperature settings of the boarding process allow a controlled finished. Adjustments are made, per order, in relation to composition and style, and mirrored panels offer further checking of consistency and quality.
Embellishment
If required we offer embroidery, tie dye and heat transfer options as a final process to further enhance your custom product/heighten company brand identity.
Packing
FSC and compostable packaging options are available and bespoke options vary from header cards to wrap bands and gift boxes.
Metal Detection
We pass 100% of our products through the in-house metal detector before carton sealing. In addition, we also have procedures to control and record needle use within production.
Quality Assurance
Our Sockologists provide quality standards and measures to production, uniquely set per order, to ensure the finished products meet all agreed customer requirements. And rather than a standalone final auditing stage we encourage per station quality control which means every operator has ownership of the product quality at each point during production.
